Vestibular Group Fit
“Company”, “We”, “I”, “Our”, or “Us” means Madison Oak and Oak Physical Therapy & Wellness PC
“Participation”, “Participating”, “Using”, or “Use” means reading, implementing, trying, or otherwise engaging in the Program.
“You” “User” “Client” or “Your” means the purchaser and person using the Program.
By participating in the Program, you understand that Madison Oak is a health coach, and, although Madison Oak and other employees are, or may be, Doctors of Physical Therapy, we are not your doctors of physical therapy. You are expected to discuss any changes to your health, diet, or exercise regimen with your physician or other qualified medical professional first before trying them.
This Program is for informational and educational purposes only. The information and education provided in this Program is not intended or implied to supplement or replace professional medical treatment, advice, and/or diagnosis.
Although we do our best to make sure all of the Program’s content is up to date and/or accurate, we do not make any representation that all the information is accurate or free of errors at all times. We do not assume any responsibility for accuracy of the Program’s information, or its safety or efficacy as it applies to you. You should review any and all changes to your diet, lifestyle, exercise regimen, or supplement routine with your medical professional.
- Assumption of the Risk:
YOU MUST ENSURE YOU ARE PHYSICALLY CLEARED BY YOUR PHYSICIAN TO PARTICIPATE IN THE PROGRAM BEFORE PARTICIPATING. If you have any injuries or limitations, please have them cleared by your physician before attempting to participate in the Program.
By participating in the Program, you are assuming the risk of participating in it and agree to only participate if medically cleared to do so. We are not responsible or liable for your participation in the Program.
- Intellectual Property Ownership:
The Program and its content, including, but not limited to, Premium Content Modules, live and pre-recorded workouts, balance challenges, vestibular exercises, and all other content within Vestibular Group Fit are intellectual property owned by Madison Oak + Oak Physical Therapy & Wellness PC. Any violations of this term, and all terms contained herein, will be legally pursued to the fullest extent permitted by law.
- No Sharing:
You may not share your password or login information with anyone. If you share your password or login with anyone who did not purchase the Program, you will be removed from the Program immediately and no refund will be issued.
- No Claims Made Regarding Results:
Any and all current or past-client testimonials, statements, or examples used by us are simply that: examples. They are not guarantees that you will also experience or receive the same results. Each person and his/her circumstances are unique and nothing shall be interpreted as a guarantee that you will experience the same results as another client of ours.
- DISCLAIMER – No Warranties, Guarantees, or Representations Are Being Made:
We do not offer any representations, guarantees, or warranties, of any variety, regarding the Program in any way. The Program is offered “AS IS” and without representations, guarantees, or warranties of any kind, including but not limited to, implied warranties of merchantability and fitness for a particular purpose, neither express nor implied, to the extent permitted by law. We are not liable for damages of any kind related to your use of the Program.
- Your Release of Us, Indemnification, Hold Harmless:
To the fullest extent permitted by law, Oak Physical Therapy & Wellness PC expressly disclaims liability for any direct, indirect, and/or consequential damages suffered by you related to your purchase or use of, or participation in, the Program, its materials, our website, or any other information obtained by you from us. By enrolling in the Program, you hereby agree to this limitation of liability and release Oak Physical Therapy & Wellness PC from any and all claims.
By enrolling in the Program, you agree to release us from any and all claims, and further agree to at all times defend, indemnify, and hold harmless Oak Physical Therapy & Wellness PC as stated in this section herein.
- Our Refund Policy:
We will do everything within our ability (and within reason) to ensure your satisfaction. Due to the downloadable nature of the Program, refunds will not be issued for the Program once it is purchased. If you have any questions or concerns, or if there is anything we can do to make your experience a more pleasant one, please email Madison Oak at [email protected]
- ARBITRATION CLAUSE:
If you have any complaint or should any issue arise in the use of the Program, please contact us directly first by emailing Madison Oak at [email protected]
However, if we are unable to amicably resolve your dispute in that manner, you agree that you and Madison Oak + Oak Physical Therapy & Wellness PC shall submit your dispute to binding arbitration with the American Arbitration Association, before an arbitrator that is mutually agreed upon, in accordance with the American Arbitration Association’s (“AAA”) rules.
By agreeing to this term, you hereby agree and understand that you’re waiving your right to a jury trial in court, which would otherwise be available to you if not for this Arbitration Clause. Should any arbitration hearing need to be held, it shall be held within 15 miles of Jackson, Wyoming.
If the arbitrator issues an award and a judgment is made, the judgment will be binding and will be entered in court in the State of Wyoming. The only award that can be issued to you is a refund of any payment made to Oak Physical Therapy & Wellness PC for the applicable Program. You are not permitted to seek additional damages, including consequential or punitive damages.
- Limitation of Liability:
Madison Oak + Oak Physical Therapy & Wellness PC are not responsible or liable in any way for any and all damages you receive directly or indirectly from your participation in the Program. We do not assume liability for damages, injuries, harm, death, misuse of (or failure to properly use) the Program or its content, due to any act, or failure to act, by you. IN NO EVENT SHALL WE BE LIABLE TO YOU FOR ANY INDIRECT, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES.
- PAYMENT, PURCHASE, AND PAYMENT PLAN TERMS
- General Payment Terms:
When you pay for the Program by credit or debit card, you authorize and give permission to Oak Physical Therapy & Wellness PC to charge your credit or debit card for the amount owed for payment of the Program each month you are participating. When you purchase the Program, your information (i.e. credit card and contact info) may be collected by the third-party merchant via WooCommerce (depending on the payment method you choose at checkout), who may have privacy policies or security practices that are different than ours. Oak Physical Therapy & Wellness PC is not responsible for the merchant’s independent policies or practices.
- Failed Payment Plan Payments / Re-charge procedures:
By signing up for the subscription plan, your card will automatically be re-charged 30-days apart for your remaining payments. Please plan accordingly.
If your payment-plan payment fails on the 1st attempt:
In the event that your Payment Plan payment is not successfully made on your due date, your credit card will automatically be re-charged after a 12-hour grace period to make your payment of the Program.
If your card was accidentally not updated or available to be processed at the time we attempted the initial charge, you’ll have that 12-hour grace period to update your card information with any penalty or losing access to the Program.
After 2nd failed payment:
Your access to the Program will be temporarily suspended and you will not be able to access the Program at all until you successfully complete your payment. We will attempt to re-charge your credit card in 12 hours from the first attempt. Customer Payment Retry email will be sent to the Client, and your subscription will be placed on-hold.
After 3rd failed payment:
Your access will still be on-hold, pending your successful completion of your owed late payment. In 24-hours after the previous attempt, we’ll attempt to charge your card. No email will be sent to the Client.
After 4th failed payment:
Your access will still be suspended, pending your successful completion of your owed late payment. In 48 hours after the previous attempt, we’ll attempt to charge your card. Customer Payment Retry email will be sent to the Client.
5th and final attempt to make payment:
Your access will still be on hold, pending your successful completion of your owed late payment. In 72-hours after the previous attempt, we’ll attempt to charge your card. Customer Payment Retry email will be sent to the Client.
The 5th attempt is the final attempt to collect your payment before your account is failed and canceled. If the 5th payment fails, you will be permanently removed from the Program & Facebook Group and no refund will be given.
When choosing the payment plan options, you consent to being responsible for ALL payments owed under the Program terms.
- Entire Agreement
- Choice of Law + Venue
- Photograph and Testimonial Release
The Client grants the Company the right, title and interest to share any and all communications, wins, screenshots of communications, or testimonials in connection with the Client’s participation in the Program for the purposes of promoting and marketing the Program across social media, advertisements, the Company’s website, and to the Company’s future clients. The Client understands that s/he will not receive any compensation for use of his/her likeness, testimonial, or image. The Company will make all reasonable efforts to conceal the identity of the Client, unless otherwise granted permission by the Client to share his/her name or identifying information.
The Client understands s/he may cancel his/her membership and subscription at any time. The Client understands s/he must cancel the membership themselves through their account on the portal at thevertigodoctor.com/account and will be removed from the group upon expiration of the subscription.
[End of Agreement]